Delivery & Returns Policy

Effective Date: 10/21/2024

1. Shipping Information:
   At MANNERING COMPUTER, we aim to deliver your chosen high-quality analog radios and cables as quickly as possible. Shipping times will vary based on the location and shipping method selected.
   Standard Shipping: 5-7 business days
   Express Shipping: 2-3 business days
   International Shipping: Please allow additional time for customs clearance.
2. Shipping Costs
   Shipping costs are calculated at checkout based on the weight of your order, destination, and selected shipping method.
3. Order Tracking
   Once your order is shipped, you will receive a confirmation email containing your tracking number to monitor your order’s progress.
4. Delivery Issues
   If you encounter any issues with your delivery, please reach out to our customer service team at support@mattlister.com within 14 days of the expected delivery date.
5. Returns Policy
   We stand by our products. If you are not completely satisfied with your purchase, you may initiate a return within 30 days of the purchase date.
6. Conditions for Returns
   To be eligible for a return:
   The item must be unused and in the original packaging.
   A receipt or proof of purchase must be provided.
   The return request must be submitted within 30 days.
7. Return Process
   To initiate a return:
   Contact our Customer Service at support@mattlister.com.
   Provide your order number and reason for the return.
   Once approved, you will receive instructions for sending your item back.
8. Refunds
   We will process your refund within 14 days after we receive the returned item. Refunds will be issued via the original payment method.
9. Exchanges
   If you would like to exchange an item for a different model or color, please follow our return procedure and place a new order.