Effective Date: 10/21/2024

1. Overview
   At MANNERING COMPUTER, we are committed to providing you with high-quality radios and cables. If you are not satisfied with your purchase, we’re here to help.
2. Refund Eligibility
   To be eligible for a refund:
   Your item must be returned within 30 days of receiving it.
   It must be unused and in the same condition that you received it.
   It must be returned in the original packaging with all tags and accessories.
3. How to Request a Refund
   To request a refund, contact our Customer Service team at support@mattlister.com.
   Please provide your order number and reason for the return.
   Our team will guide you through the return process.
4. Return Shipping Costs
   You will be responsible for paying for your own shipping costs for returning your item unless the return is due to an error on our part (e.g., wrong item sent).
5. Processing Refunds
   Refunds will be processed within 14 days after we receive your returned item. The refund will be issued to your original method of payment.
6. Partial Refunds
   Partial refunds may be granted in certain cases (e.g., opened packages or items not in original condition).
7. Non-Refundable Items
   Some items, including personalized products or gift cards, may not be eligible for a return or refund.
8. Contact Us
   For any questions about our refund policy or to initiate a return, please contact us at support@mattlister.com.